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WELL Certification

Certification focused on the health, comfort and wellbeing of the people who use a building.

Used for
Offices, workplaces and occupied buildings where wellbeing and building quality are strategic priorities.
Daylit timber workplace with plants, people working at desks and two colleagues talking by windows that open onto a planted terrace.

Asset → Analysis → Risk / opportunity → Action → Improvement

Ten areas of the occupant experience

  • 01Air
  • 02Water
  • 03Nourishment
  • 04Light
  • 05Movement
  • 06Thermal comfort
  • 07Sound
  • 08Materials
  • 09Mind
  • 10Community
  1. Building environment
  2. WELL assessment
  3. Improvement actions
  4. Healthier, more comfortable people

A workplace designed around the people using it can support tenant experience, attraction and retention.

Illustrative example — demonstration data, not based on a specific building.

These results are indicative only and cover only part of the criteria considered in a full assessment. They do not constitute a complete assessment, certification or confirmation of compliance.

01 — What is it?

What is WELL?

WELL is a building standard centred on people. Rather than focusing mainly on energy or materials, it looks at how a building affects the health and comfort of the people inside it: the quality of the air and water, access to daylight, temperature and noise comfort, opportunities to move, and the overall experience of the space.

Buildings are assessed against a set of features and can achieve Bronze, Silver, Gold or Platinum. WELL is often pursued by organisations that see their workplace as part of how they attract, support and retain people.

02 — Why does it matter?

Why it matters

  • 01

    Makes the link between building quality and the wellbeing of occupants clear and measurable.

  • 02

    Supports workplace strategies and occupier expectations.

  • 03

    Highlights practical improvements to air, light, comfort and layout.

  • 04

    Complements BREEAM with a people-focused perspective.

  • 05

    Provides a recognised, independently verified rating.

03 — When is it used?

Typical situations

  • Offices and workplaces where occupant experience is a priority.
  • Fit-out and refurbishment projects.
  • Landlords positioning buildings for quality-focused tenants.
  • Organisations with health and wellbeing commitments.

04 — Our approach

A clear sequence of steps

  1. 01Initial review and objectives
  2. 02Feature gap analysis
  3. 03Strategy and priorities
  4. 04Design and operational recommendations
  5. 05Documentation and testing coordination
  6. 06Certification support

05 — Typical scope

Typical applications

  • Offices and workplaces
  • Fit-outs
  • Refurbishments
  • Occupied buildings
  • Wellbeing strategies

06 — Related services

Often combined with

Existing stone-and-glass office building surrounded by planted grounds, a rain garden, covered bicycle parking and a tram stop, with roof solar panels.
03

BREEAM Certification

Learn more
Stone commercial building on a tree-lined plaza, with an assessment report showing performance charts and a colour-coded priority table on a table in the foreground.
01

ESG Due Diligence

Learn more
Good-quality 1990s office building with beige stone panels, tinted glazing and rooftop plant equipment, with people walking to the entrance.
02

Decarbonisation Pathway & Strategy

Learn more

Exploring WELL for Your Workplace?

Tell us about your building or project and we will come back to you with a clear view of the next steps.

Request a Consultation